MYOB Business keeps reverting invoice number
I've read the threads re: invoice numbers changing, but my issue is slightly different. Having been an AccountRight user for many years, we always used the option to retain the order number when con...
Forum Discussion
Hi sues0204,
Thanks for the screenshot! To remedy that situation, you want to go into the invoice number field on the required sale and update the invoice number on that field to be the required number before recording that invoice. Additionally, it could be helpful to visit the community forum for more insights: MYOB Community Forum. However, if you still encounter any issues after trying those recommended workarounds, I highly recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. For us to investigate this further and provide a more tailored solution or escalate the issue if necessary.
Kind regards,
Shella
this is the issue though, I have changed the invoice number, or at least it is displaying as the number I want, but when I try to save or send email, the invoice number changes - please check the screenshots & read the comments so you can understand the process.
