MYOB Business keeps reverting invoice number
I've read the threads re: invoice numbers changing, but my issue is slightly different. Having been an AccountRight user for many years, we always used the option to retain the order number when converting an order to an invoice. So order number 123 should convert to invoice number 123. Business does not do this by default, if we wish to retain the order number for the invoice number, we sometimes have to manually over-ride the invoice number. That's fine, we can deal with that (although a setup option so that we didn't have to would be great!) - but I am finding that even when the invoice number appears to match the order number (when converting from order to invocie), when we go to save or email that invoice to the customer, the number changes in that save / generate email process - which also means that the invoice number to which any pre-invoice payment has been allocated against is incorrect. please see attached document which screen shots the various stages of this process.
Note that I have even tried re-typing the invoice number before hitting save / send email, but it still changes the invoice number during the save / send email.
This is a real case of what you see (before you hit the save button) is NOT what you get, and is very frustrating.