Forum Discussion

Chelle_001's avatar
Chelle_001
Contributing User
5 years ago

MYOB Capture - Rotating a document , Tray Tax Invoices

Hi  I use the MYOB Capture to scan Creditors tax invoices into the MYOB Tray via an ipad.  I have several tax invoices that are in landscape.    Can anyone please tell me if there is a way to rota...
  • Steven_M's avatar
    Steven_M
    5 years ago

    Hi Chelle_001 

     

    MYOB Capture will upload the image that has been taken of the document as is. For example, if the image of the document was taken in landscape then the image will be uploaded as a landscape-based image. The Capture app doesn't have a provision to rotate documents. If you are needing to rotate or change the document you could look at doing that through the device's photos app and then emailing that through to your In Tray's email address for upload.

     

    Documents that are uploaded and linked to a transaction are available forever. The system will not remove the attached document if you do close your financial year.

     

    Printing directly from the In Tray is something that we are actively looking into. In the meantime, saving the document and then printing that saved document is the recommendation if you do require a printed copy of the document.

Haydes's avatar
Haydes
MYOB Product Team
5 years ago

Hi Chelle_001 

 

Steven's hit the nail on the head with what's capable, though I only have 2 things to add on here:

 

1. There is now a way to upload images directly from the Photo Gallery to your In Tray via the App without having to email it to your In Tray address. When you're on the screen to Capture an image, there is a Photo's button in the bottom-right you can tap on to access it. When you're done with the rotation feel free to return to Capture to upload it.

 

2. On the topic of Photo Rotation, we do look at the MYOB Capture Ideas Hub and there is a request for this that you might like to Upvote and watch, here's a link: Rotate Receipt

 

Feel free to check out the rest of the Ideas on the Hub and submit any suggestions you might have if you don't see them there.

  • Chelle_001's avatar
    Chelle_001
    Contributing User
    5 years ago

    Hi Hayden

    I apology for the late reply. 
    Thank you for advising me how to rotate a document in MYOB Capture. 

    Kind regards 

    Michelle

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