Forum Discussion
Hi The_Doc,
Thank you for your post.
We understand your frustration with this issue, and your concern for maintaining security measures is entirely valid. We genuinely apologize for the inconvenience caused. With the recent changes, it's expected that the 2FA prompt should still be part of the login process. However, if you're not encountering this prompt after clearing your cache or attempting to sign in from different browsers or devices, then this suggests a potential discrepancy.
Rest assured, your security is paramount, and this discrepancy needs immediate attention. To delve deeper into this matter and ensure your security concerns are addressed thoroughly, we'll forward this to our specialized team for a comprehensive investigation. We'll also be reaching out to you via private message to gather additional details.
Thank you for your patience and understanding in this matter.
Cheers,
Princess
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.