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GarethASC's avatar
GarethASC
Experienced Cover User
3 years ago

MYOB Merchant Facility (online payments) accepting FX i.e. USD?

Hello,   I have some clients who have signed up to use "online invoice payments". If the Customer is invoiced in USD, can the invoice be paid in USD? or is the merhcant facility on in AUD?   Tha...
GarethASC's avatar
GarethASC
Experienced Cover User

Hi Chris,

 

My client is setup with the MYOBs merchant facility, when they send invoices in AUD the "pay now" button appears on the email to the client, but if the invoice is in USD or GBP then this button doesn t appear and they cannot pay. Is there any way around this?

 

ChrisMYOB's avatar
ChrisMYOB
Former Staff
3 years ago

Hello GarethASC 

 

Sorry for the delay in my response. 

 

Are you still encountering this issue? If so, can you please provide some screenshots of this happening with the foreign currencies showing no option for pay now. 

 

I would also suggest clearing the AccountRight cache just in case this is impacting the foreign currency pay now button. 

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