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Wendy2018's avatar
Wendy2018
Trusted User
2 months ago
Solved

New Computer & can't print my invoices

Hi all, I need some help please. I've got a new computer at work and my invoices won't print. I can email though I get a printed message when trying to print the invoice and it says; Error Name: ...
Desktop
  • Princess_R's avatar
    Princess_R
    2 months ago

    Hi Wendy2018,

     

    You're welcome! I'll wrap up this thread now. Remember, our team is here if you need any further help or have any other questions. Good luck!

     

    Cheers,

    Princess

Shella_A's avatar
Shella_A
MYOB Moderator

Hi Wendy2018,

 

I appreciate your post and for including the error message you received when trying to print out your invoices. VM errors mean that your printer doesn't have enough memory to process your job. To be more elaborate, VM is a percentage of the total RAM in a RIP that is used to hold static information, such as font metrics. Given this, I would recommend seeking assistance from your IT personnel to resolve the issue properly, as they have the knowledge on how to troubleshoot it.

 

Feel free to post again anytime you require further assistance.

 

 

Kind regards,

Shella

Wendy2018's avatar
Wendy2018
Trusted User
2 months ago

Thanks very much for your reply Shella. I'll seek outside IT assistance.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 months ago

    Hi Wendy2018,

     

    You're welcome! I'll wrap up this thread now. Remember, our team is here if you need any further help or have any other questions. Good luck!

     

    Cheers,

    Princess