Forum Discussion
HI mkwendt,,
The purchase transaction number sequence often follows an internal pattern that can sometimes go out of order. To resolve this, you can manually enter the next number in the sequence for each purchase transaction a few times. This process should help bring the sequence back to normal. If this workaround doesn't solve the issue and the problem persists, it is advisable to contact the support team via a support ticket from the MyAccount window or live chat through MOCA.
Regards,
Genreve
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