Online payment surcharge on invoice
Hello, My customer has requested an invoice showing the surcharge on their paid invoice that was applied using the online payments feature. Is it possible for me to send this? Thanks.
Forum Discussion
Hi Brody_M,
You can’t send invoices showing the surcharges in the payment because the software uses separate systems to handle online payments and the ledger file. However, you can inform your customers that the surcharge amounts to 1.8% of the invoice value plus 25 cents.
Feel free to create a new thread if you need any other help.
Thanks,
Genreve
