Online payment surcharge on invoice
Hello, My customer has requested an invoice showing the surcharge on their paid invoice that was applied using the online payments feature. Is it possible for me to send this? Thanks.
Forum Discussion
My customers are constantly requesting Tax Invoices for the Surcharge added at the time of payment. All it would take is for the payment receipt to say Tax Invoice above the surcharge amount and quote the ABN of the gateway provider. Otherwise how can the customer get a Tax Invoice for this amount? Our payments are quite large and the surcharge is often above the $80 ATO threshold for requiring a complient Tax Invoice.
Hi Rex,
Thanks for raising this one! Just to clarify, the surcharge only applies when payments are made online. That being said, it sounds like you've got a solid suggestion here ensuring the payment receipt includes "Tax Invoice/Sales Invoice" with the surcharge amount and the gateway provider's ABN could make things a lot easier for compliance and keeping everything clear for your customers. This definitely feels like an enhancement idea worth looking into and you’re welcome to suggest directly to our developers by posting on our ideas board.
Cheers,
Shella
