Hi Argonauts,
Thanks for taking the time to go through all of those troubleshooting steps, and I’m sorry this is still happening. I understand how frustrating this would be, especially with invoices being delayed for hours and SMS notifications not sending as expected. Since the issue is still ongoing after everything you’ve already tried, the best next step is to reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can investigate this further and look more closely at what’s causing it.
Regards,
Sai
I have spoken to your support team for a few hours today. They have said it needs to be fixed in the back end of your system, Please leave this case open until its resolved as discussed with Authur today
