Forum Discussion

Jennie880's avatar
Jennie880
Member
3 years ago

Payables Reconciliation and Trial Balance Incorrect

In the process of auditing 2022, our Trial Balance creditor account balance changed. On further analysis, a WINC invoice dated 31/01/23 found its way into the Payables Reconciliation Transactions, an...
Ganeinu's avatar
Ganeinu
Experienced Cover User
3 years ago

Hi Samara

 

 

Thanks for replying. I followed the cache clearing info. I didn't find version numbers there, but I did find a current file with a cache directory. I deleted it, logged back in and the offending invoice is still in the report.

 

Here is the Trial Balance which shows the total from the Payables report attached previously.

 

The last 4 digits of the licence are 7159

Ganeinu's avatar
Ganeinu
Experienced Cover User
3 years ago

Last week I posted that an invoice has appeared in our previous financial year reports (Trial balance, Payables Reconciliation and Summary) dated January this year. Someone contacted me with a possible solution, however I cannot find that response and would like to make contact and still have the issue.  Please reach out if you know how to fix this issue. Our auditors are very concerned. Thanks

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.