Forum Discussion

Webb1's avatar
Webb1
Experienced Cover User
4 years ago

Payables reports not correct

Hi I have a creditor that I know we have paid a certain amount of money to.  The Card Transaction Accrual report is correct, but the Analyse Purchases report states an over inflated amount by approx...
  • Steven_M's avatar
    4 years ago

    Hi Webb1 

     

    The Analyse Purchase [Supplier] report pulls its information from the card history of the supplier. What has been discovered is that the supplier card history is not updated when a change is made a transaction. For example, if you enter a transaction this will show in the card history. If you then delete that transaction, this transaction is shown in the card history. Having those edits not be updated in the card history can have an impact on reports like the Analyse Purchase [Supplier] report (and comparisons to the Purchases [Supplier Summary]).

     

    That card history not being updated is something that has been passed across to the required team for further investigation in a future update.