Forum Discussion

Suzanne_H's avatar
Suzanne_H
31 days ago

Payment to Supplier shows 'missing bank details'

Hi we get this message on selecting Payment to Suppliers, but the Company bank account is correct as is the Supplier Bank Account. We ignore this message and the payment goes through the bank success...
Suzanne_H's avatar
Suzanne_H

Thanks Doreen, I'll give the Cache clearing a go. And re-enter the company account. There are too many Suppliers to re-update....around 300.

Cheers,

Suzanne

Princess_R's avatar
Princess_R
MYOB Moderator
30 days ago

Hi Suzanne_H,

 

Updating over 300 supplier bank account details is a big job. Clearing the cache should help, but if the problem continues, don't hesitate to contact our support team. You can call them directly or use one of the various support options available here.

 

Cheers, 

Princess

  • Suzanne_H's avatar
    Suzanne_H
    30 days ago

    OK will do - thanks Princess :)

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.