I HAVE JUST INSTALLED THE PC VERSION AND TRIED TO OPEN A CLIENT FILE. IT IS SAYING IT IS READ ONLY AND TO FIX IN WINDOWS,,, I HAVE DONE THIS AND IT IS STILL SAYING THIS. DO I NEED TO PURCHASE THE ACCOUNT RIGHT VERSION TO BE ABLE TO USE THE FILE ACCOUNT RIGHT
Hi Meg5
Thank you for reaching out to us and We're always here to help. To further check on this, please send me a Private Message containing the following:
Please let me know if you need further help.
Kind regards,
Sai
HI NO I DID NOT GET HELP WITH THIS I FEEL I REALLY NEED TO SPEAK TO SOMEONE ... IS THAT POSSIBLE
REGARDS
MEG
Hi Meg5
Sorry to hear if your having a hard time opening your Company File. We do have various support areas such as our Live chat from our website. A full list can be found on our Contact us page: Contact us
You can also send us a private message with the following information and we'll be happy to help you with this.
* Serial number
* Company name
* Email Address and Full name
Regards,
Earl
