Forum Discussion

CR62's avatar
CR62
Member
3 months ago
Solved

Prepare electronic payment - printing to excel

When I go into Prepare electronic payments I can only see the invoices to be paid be EFT (this is how it should be), however, when I go into the Print button at the top and export to Excel it also sh...
Desktop
  • CR62's avatar
    CR62
    3 months ago

    Thank you to Johnick for finding a solution and running some new script to resolve this issue

Earl_HD's avatar
Earl_HD
MYOB Moderator
3 months ago

Hi CR62​,

Thanks for sharing this and for the screenshot! That does sound a bit unusual, you can see the invoices ready for EFT, but when you click Print or Export to Excel, the result isn’t what you expect.

Are you on the latest version of AccountRight? I’d recommend getting in touch with our backend team so they can check what’s happening behind the scenes for you. You can reach them on the live chat via our virtual assistant MOCA, or by creating a support request on https://myaccount.myob.com/account.

Regards,
Earl

  • CR62's avatar
    CR62
    Member
    3 months ago

    Correct, I'll contact them and see what can be done

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