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Wendy2018's avatar
Wendy2018
Trusted User
1 year ago

Problem with trying to email or print invoices in a locked period

Hi, we would like some help here please. Upon trying to email or print an invoice in a locked period we get a message saying "You can't edit sales in a locked Period" and we should refer to the secu...
SDuddy's avatar
SDuddy
Experienced User
1 year ago

We are also experiencing this issue, and it really is quite urgent and serious MYOB!  I can't have staff unlocking periods so they can reprint or email a copy of an invoice, especially if financial information has been sent to the external accountant.  The potential for unintended changes is too high, and I also don't have time to run around unlocking and relocking things every time we get a customer query.

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