Forum Discussion

Wendy2018's avatar
Wendy2018
Trusted User
1 year ago

Problem with trying to email or print invoices in a locked period

Hi, we would like some help here please. Upon trying to email or print an invoice in a locked period we get a message saying "You can't edit sales in a locked Period" and we should refer to the secu...
cramptons's avatar
cramptons
Trusted Cover User
1 year ago

This is not a solution.  We have sales staff who need to send out past invoices, they do not have access to locking and unlocking periods.

Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi cramptons,

 

I totally get that dealing with the locking and unlocking periods can be a bit of a pain. Our team is on it and we're hoping to find a solution soon. We've also brought this up in our Community forum. Hang in there, we're working on making things better!

 

Cheers,

Princess

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