Forum Discussion
Goodbartrade
9 months agoContributing User
Hi Shella_A Shella,
Thank you for your reply.
I'm under the same impression as well that when we lock the period, this should have applied across the board online, desktop, in-tray upload and mannually entering. However, it's not the case. I've checked it myself becasue in the last 2 months (June and July) we had encoutered same issue. I will submit a support case via MyAccount as you suggested.
Thank you again.
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