Forum Discussion

PF_1's avatar
PF_1
Experienced Cover User
19 hours ago

Quantity price breaks don't work

Hi, I want to set up quantity price breaks in Account Right. See attachments I've done the selling price for one item and for over 30 being a different price Customer is set up on correct price le...
PF_1's avatar
PF_1
Experienced Cover User

Hi Princess, thanks I've cleared the cache and tried the other two methods too.  Nothing changes :(  I've tried to talk to MOCA this morning, but that is very frustrating as it tries to explain to me everything else.  I will raise a support ticket.

Mike_James's avatar
Mike_James
Ultimate Cover User
17 hours ago

Hi PF_1 , if the price break qty reads 30 that is OVER 30, therefore you need to test with a quantity of 31 or more. Your test invoice qty is 30.

  • PF_1's avatar
    PF_1
    Experienced Cover User
    17 hours ago

    Hi Mike

    Thanks!  Ok, so if our pallet size is 30, we should say 29.  I've tried that now.

    Before I tried to enter 50 items as it would be more than 30 and it didnt'work. Now it does!

    Thanks again :)

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