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JackW1's avatar
JackW1
Contributing User
29 days ago

RBA ban on surcharging and MYOB online payments surcharges

Has MYOB provided any information or news regarding this.

 

Are we to expect that come 1 October, the ability to apply the 1.8% surcharges to customers (Customer pays the surcharge) will be removed, or am I misunderstanding what is captured under the RBA's review of merchant card payment costs and srucharging conculstion paper?

 

https://www.rba.gov.au/payments-and-infrastructure/review-of-retail-payments-regulation/2026-03/

https://www.rba.gov.au/media-releases/2026/mr-26-10.html

https://www.rba.gov.au/payments-and-infrastructure/review-of-retail-payments-regulation/2026-03/conclusions-paper/surcharging.html

 

Online Invoice Payments

2 Replies

  • AngeW's avatar
    AngeW
    Cover User
    25 days ago

    I too would like to hear more on how myob will be adapting with this.. especially seeing the new version has a new feature 'payment scheduling' which also charges a mandatory fee... what are thr functional implications of turning online payments off.. as my clients will bot want to cover the fees

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    24 days ago

    Hi JackW1, 

     

    You’re reading it right.

     

    From the RBA announcement, the changes are expected to start on 1 October 2026 for eftpos, Visa and Mastercard, so this would likely affect how surcharges work with Online Payments.

     

    The development team are fully aware of the change, but there isn’t a concrete announcement yet on exactly how this will look in the product.

     

    Once there’s a confirmed update, it should be shared through MYOB’s usual update and help channels.

     

    Regards,
    Genreve

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