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JackW1's avatar
JackW1
Contributing User
1 month ago

RBA ban on surcharging and MYOB online payments surcharges

Has MYOB provided any information or news regarding this.

 

Are we to expect that come 1 October, the ability to apply the 1.8% surcharges to customers (Customer pays the surcharge) will be removed, or am I misunderstanding what is captured under the RBA's review of merchant card payment costs and srucharging conculstion paper?

 

https://www.rba.gov.au/payments-and-infrastructure/review-of-retail-payments-regulation/2026-03/

https://www.rba.gov.au/media-releases/2026/mr-26-10.html

https://www.rba.gov.au/payments-and-infrastructure/review-of-retail-payments-regulation/2026-03/conclusions-paper/surcharging.html

 

Online Invoice Payments

2 Replies

  • AngeW's avatar
    AngeW
    Cover User
    1 month ago

    I too would like to hear more on how myob will be adapting with this.. especially seeing the new version has a new feature 'payment scheduling' which also charges a mandatory fee... what are thr functional implications of turning online payments off.. as my clients will bot want to cover the fees

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 month ago

    Hi JackW1, 

     

    You’re reading it right.

     

    From the RBA announcement, the changes are expected to start on 1 October 2026 for eftpos, Visa and Mastercard, so this would likely affect how surcharges work with Online Payments.

     

    The development team are fully aware of the change, but there isn’t a concrete announcement yet on exactly how this will look in the product.

     

    Once there’s a confirmed update, it should be shared through MYOB’s usual update and help channels.

     

    Regards,
    Genreve

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