How long will the pop ups for "1 October surcharging changes" persist in AR Desktop?
I've seen this persistent pop up about 10 times this morning and I've only been in the office for an hour.
I think all of these pop ups should have a don't show me again link to acknowledge and stop.
Yah mate, I would have had this pop up come up 30 times now. Every time I go into a sale and even the sales register. By the end of the day this will be etched in my memory. I'll be dreaming about October 1 tonight 🤨.
The annoying thing is that even when I move to a different program it persists and covers just like the pic below, until I click the X. Then I go back to AR Desktop and it pops up again.
It's happening right now while I'm writing this message.
I'll answer this one myself. Just log off and back in and all gone.
Maybe all these pop ups could be coded to show once per day (once per week would be better) and then only shown if the "i" bubble is physically clicked with a mouse.
Hey Mike_MYOB it even wants to be there for your email :)
Just wondering, does anyone know what date the new surcharging rules come into effect?
Asking for a friend...
Hi BJ3,
We understand why you’d want a “don’t show me again” option. Seeing the same pop-up repeatedly can be a real hassle. At this stage, we haven’t confirmed how long the “1 October surcharging changes” pop-ups will continue to appear in AccountRight Desktop, or whether a dismissal option will be added. The surcharge changes take effect from 1 October 2026, and there’s nothing you need to change today. We’ll share more product-specific guidance before the change takes effect.
Regards,
Sai
Especially as it is the 14th August - its complete overkill to have it as a pop up now. Less important issues have not had a pop up at all!
I have closed it multiple times and it persists every time I go to print an invoice. Please turn this off MYOB!
It has a mind of its own at this point! It REALLY wants you to know about these changes.
You were spot on with your other comment, this was intended to just show once and then only show when going to the "i" (unsure if this was a click or hover though)
The team are still looking into it, hopefully I can share an update soon
