Forum Discussion

Plumberwife's avatar
Plumberwife
Experienced Cover User
3 years ago
Solved

Invoices not sending and bouncing back Jan 2022

Is anyone else experiencing issues with MYOB not sending invoices?  This was an issue late last year but the past couple fo days, invoices I'm sending to only some customers, are bouncing back.   The...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Plumberwife 

     

    So we can check if the emails are blacklisted on our end, can you please send us the impacted email addresses by Private Message.

     
Plumberwife's avatar
Plumberwife
Experienced Cover User

I have had the same issue yesterday and today.  I just posted a message as well.

Komal_S's avatar
Komal_S
MYOB Moderator
3 years ago

Hi Plumberwife 

 

So we can check if the emails are blacklisted on our end, can you please send us the impacted email addresses by Private Message.

 
  • Plumberwife's avatar
    Plumberwife
    Experienced Cover User
    3 years ago

    Thanks Komal.  It seems today that it has sorted itself.    I send invoices to this particular company almost daily so if it happens again, I'll contact you again.