Forum Discussion
Hello Dis_may
The reports haven't been removed, if you are unable to see these when you log in can you please send a screenshot of this.
If you are referring to the date selection, this is available after choosing which report you wish to run.
Please let me know how you go.
Hi Chris
My screen look like this now.
The various jobs activities report function completely gone.
- HCLS2 years agoExperienced Cover User
One of my users has this problem also. We are heading to our AGM in 2 weeks. We NEED this report back ASAP.
- ChrisMYOB2 years agoFormer Staff
Sorry for the delay in my response.
Are you still facing this issue?
Can you please try a different web browser to see if the reports are missing from there as well. can you please also try clearing your browser cache and then seeing if the reports appear.Are you able to please confirm if this is happening across multiple company files that you have or if it is only happening on a singular one if only happening on one company file? Can you please provide me with the Company file ID.
- HCLS2 years agoExperienced Cover User
Hi Chris
Thank you for your reply. This issue is ongoing. We have tried two different browsers (Chrome and Brave), clearing cache in each, but the reports are still absent. The reports were present previously in Chrome but disappeared, so I would be surprised if it is a browser issue. The user had not previously accessed the account in Brave. We only have one company file. My own (admin) user account, which I open in Brave, does not have this issue. I will message you the Company File ID separately.
Kind regards
HCLS
- HCLS2 years agoExperienced Cover User
Actually, the 'Private Message' page does not have an editable field where I can message you. The only link on that page is prompting me to create a public post. Not sure what to do?