Forum Discussion

RJTROTTER's avatar
RJTROTTER
Experienced Cover User
2 months ago

Recurring Transactions causing drop out

When I change , correct/ update my recurring transactions,  MYOB Accountright 2024 drops out . Help please.
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Princess_R's avatar
Princess_R
MYOB Moderator
2 months ago

Hi RJTROTTER,

 

I see you're having some trouble updating your recurring transactions. That's not the smooth experience we aim for. I'm here to help! Try the steps in this Help article: Something's gone wrong error: "DataException (10000)". If you still can't edit recurring transactions, send me the diagnostic log and let me know if you're using locations, so I can check it out for you.

 

Looking forward to hearing from you soon!

 

Cheers,

Princess