Hi We deactivated online payments some time ago. Since the latest update a few days ago, emailed invoices now include a 'pay now' button which goes nowhere. Confused clients calling us and I cannot see where I can turn it off. Anyone else experienced this that can help please?
Hi SB2084
The Pay Now button showing on emailed invoices following the AccountRight 2022.10 update is something that we are aware of. We do have a resolution that we can put in place for you so that the Pay now button is removed and replaced with the View invoice button (which is the intended functionality for AccountRIght 2022.10).
For us to arrange that, we would need to get the following information:
Please note that once we have that information it can take a few days for us to get that updated. However, do supply that information so we can arrange for that to be updated.
Thank you,
Hi SB2084
Thanks for confirming that information
I have passed those details onto our team to get that resolved for you. Due to the process, it can take a few days, however, will mostly be done overnight. Although, do reach out if you are still that Pay Now later in the week so we can follow up for you.
In relation to your time billing query, I see you have been assisted by another moderator on Time billing crashing when save order and it has been passed across to our teams. If you do require further assistance with that query we do recommend posting on that thread.
I too would like to get rid of the 'Pay Now" button - i have never activated online payments but it is now showing on all of my emailed invoices and I can't work out how to get rid of it - any suggestions?
Hi EllyB
We may be able to arrange for a similar resolution as the Original Poster for you. We would need for you to confirm the following information for that to occur.
