3 years ago
Refund inaccurate payment to customer
Hi Team,
I have recorded a sales credit with a negative $100 under the sales register which I need to pay refund to customer. But I have inaccurately overpaid with $200 to client by the end of Feb. As a result I can't reconcile this transaction as the MYOBRight refuseed to record this refund by entrying the overpaid amount. Client refund the overpid difference of $100 in the early of March which shown in the bank statment but I don't know how to record this money receive. Hence I would be much appreciative if you could help to give a hint to solve:
1. reocrd this inaccurate overpaid sale refund
2. record refund received by customer
Many thanks