Forum Discussion
Hello Eric,
Did you resolve your problem with registering for eInvoicing? I'm having problems and can't get MYOB AR to accept the registration. I've tried several businesses - one was successful, but the business I need to register is getting the 'something went wrong' message. I've cleared cache history and gone incognito. HELP!!!!!
- Eric34 months agoTrusted User
Hi Janet,
No, I haven't been able to fix this problem, also, when I try to contact MYOB help via the chat line, it just hangs up on me.
I've cleared the cache history and cookies on another browser, tried it from a different computer (desktop), tried it from my mobile phone - nothing works.
I've got a feeling that I don't have the correct authority to actually sign up for this, so will try to convince my boss to "do the needful".
Good luck.
- JanetA4 months agoTrusted Cover User
Thanks Eric,
I have online access as administrator so I don't know if that is the problem my end. I'll give 'chat' a go and talk to a bot, or get the owner to register. Good luck to you too. It shouldn't be this hard! Sigh.
- Eric33 months agoTrusted User
So, I tried getting my boss to register for e-invoice and she had exactly the same problem. I really don't know what's wrong, but I'm pretty sure it's not anything we're doing.
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