Registering for E Invoicing - E for "Error"?
Hi, We are using Account Right Standard NZ 2024.6.0 (Build 2024.6.1.9) and we recently decided to register for e invoicing (https://www.einvoicing.govt.nz/get-set-up/small-and-medium-businesses). O...
Forum Discussion
Hello Eric,
Did you resolve your problem with registering for eInvoicing? I'm having problems and can't get MYOB AR to accept the registration. I've tried several businesses - one was successful, but the business I need to register is getting the 'something went wrong' message. I've cleared cache history and gone incognito. HELP!!!!!
Hi Janet,
No, I haven't been able to fix this problem, also, when I try to contact MYOB help via the chat line, it just hangs up on me.
I've cleared the cache history and cookies on another browser, tried it from a different computer (desktop), tried it from my mobile phone - nothing works.
I've got a feeling that I don't have the correct authority to actually sign up for this, so will try to convince my boss to "do the needful".
Good luck.
Thanks Eric,
I have online access as administrator so I don't know if that is the problem my end. I'll give 'chat' a go and talk to a bot, or get the owner to register. Good luck to you too. It shouldn't be this hard! Sigh.
So, I tried getting my boss to register for e-invoice and she had exactly the same problem. I really don't know what's wrong, but I'm pretty sure it's not anything we're doing.
Same here, my client, the owner of the subscription had the same error message. It looks like MYOB Community can't help, so we will have to go to support or a bot.
