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Experienced User

4 days ago

Reminder email - adding INV to invoice number

Our current invoices doing not have any alpha prefix. After being double paid by a client we have been worked out that when they are receiving the automatic email reminders the prefix INV has been added eg INV-123546 this is then being picked up as a new invoice number. How can I stop this from happening?

#inv

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Princess_R
MYOB Moderator
4 days ago
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Hi designerpave1,

If you've already entered sales transactions, the system will usually keep numbering your sales sequentially based on the last saved number—unless you decide to make changes. Now, if you're noticing a prefix, like "INV," showing up on your invoice numbers, it's probably linked to the way the "Sales numbering" feature is set up. By default, that feature assigns prefixes like "INV" when enabled. You can adjust or turn off this prefix behavior anytime by tweaking the settings. For more info, check out this link.

Cheers,

Princess

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Reminder email - adding INV to invoice number","moderationData":{"__ref":"ModerationData:moderation_data:891538"},"body":"

Hi designerpave1,

If you've already entered sales transactions, the system will usually keep numbering your sales sequentially based on the last saved number—unless you decide to make changes. Now, if you're noticing a prefix, like \"INV,\" showing up on your invoice numbers, it's probably linked to the way the \"Sales numbering\" feature is set up. By default, that feature assigns prefixes like \"INV\" when enabled. You can adjust or turn off this prefix behavior anytime by tweaking the settings. For more info, check out this link.

Cheers,

Princess

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Hi ,

Cheers,

Princess

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