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NailEquip's avatar
NailEquip
Experienced Cover User
7 days ago

REMITTANCE ADVICE DOESN'T LIST INVOICES/CREDIT PAID TO SUPPLIER

Dear MYOB,

 

Would you kindly advise how I set up remittance advices to show ALL invoices and ALL credits, so our suppliers know exactly what the end of month payment consists of.

 

Please find attached a MYOB print out relating to all invoices and credits paid to a major supplier.  As you can see there is approx 35 invoices/credits listed.  I've also attached for your perusal what the remittance looks like.  As you can see the remittance has 2 (TWO) supplier invoices & 1 (ONE) credit (credit has NO reference number even though it's in MYOB).

 

Obviously, if I was to send the actual MYOB remittance advice to our supplier like the attached they would have NO IDEA what I was paying for.

 

Can remittance advices in MYOB be set up, so it shows all invoices and all credit notes?

 

Thank you

 

Sharon

2 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    7 days ago

    Hi NailEquip,

     

    Thanks for sharing the screenshots. I’ve removed them from the post just to keep things on the safe side from a privacy and security point of view.

     

    I can definitely see why having all supplier invoices and credit notes listed on the remittance advice would be really handy. At the moment though, MYOB doesn’t have a built-in option to display every invoice and credit note in the detailed way you’re after. You can customise remittance forms to a degree, but the amount of data that can be shown there is still a bit restricted. 

     

    If you’d like to see this improved, I’d really encourage you to add it to our Ideas Board as a feature suggestion. That helps give it more visibility and shows the product team there’s interest in having it considered for a future enhancement.

     

    Cheers,

    Princess

  • NailEquip's avatar
    NailEquip
    Experienced Cover User
    5 days ago

    Hi Princess,

     

    Thank you for your reply.

     

    Unfortunately, I find it very hard to believe the tech people behind MYOB cannot figure out how to include invoices & credits on a remittance advice to suppliers when statements to customers have invoices and credits included.  I've read on the Community Forum many businesses big & small are asking for this to available.

     

    It's time for MYOB to start listening to what we "the customer" need.  Maybe then there wouldn't be so many negative reviews.

     

     

     

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