Forum Discussion

Steel_6285's avatar
Steel_6285
Contributing Cover User
9 months ago

Remittance Advice supplier field error

I have added a new supplier and the setup all looks fine.   However, when I try to send a remittance advice instead of the supplier name appearing the payment amount shows.  This is the first time...
Earl_HD's avatar
Earl_HD
MYOB Moderator
9 months ago

Hi Steel_6285,

The issue you're encountering is quite unusual and may require further assistance from our backend team. make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.