Hi, Campbell_Dougla. Thank you for your post.
Statements ageing is calculated based on the due date specified on the invoice, rather than the date when the invoice was created. Therefore, we recommend to check the due date for accurate information.
If you could also provide a screenshot of the invoices, specifically highlighting the terms option for the relevant invoice, along with a comprehensive report showing the date range, it would greatly assist us in understanding your concern thoroughly. This will enable us to tailor the correct solution to address your needs accurately.
Thank you for your cooperation.
Best regards,
Hannah
