Forum Discussion

LJZ's avatar
LJZ
Experienced User
3 days ago

Sales invoices emailed from MYOB not reaching recipients

Just wondering if anybody else is currently experiencing issues emailing sales invoices from MYOB?  I sent out a number of invoices yesterday (and included myself as a recipient) but to no avail.  On...
emailing
bruceV's avatar
bruceV
Experienced User
3 days ago

Yes, I have sent the same invoices since last night through to right now 6 times to my inbox. As I run three business names from my ABN I send them to the inbox then to the client. I cannot figure why MYOB won't send my invoices. I have shut down and rebooted many times and even updated MYOB. Worst software. I don't know how much longer I will stay with them as this has happened several times before where it doesn't work for days.

  • CTSLW's avatar
    CTSLW
    Experienced Cover User
    3 days ago

    I am currently on hold with support.  I'll let you know how I go.  It's super important our December invoices get sent ASAP.

    • bruceV's avatar
      bruceV
      Experienced User
      3 days ago

      Thank you. Can't believe they will actually speak with you. Hoping you get it sorted, and we do as well. 

      • CTSLW's avatar
        CTSLW
        Experienced Cover User
        3 days ago

        Apparently there is no issue. 

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