Forum Discussion

LJZ's avatar
LJZ
Experienced User
3 days ago

Sales invoices emailed from MYOB not reaching recipients

Just wondering if anybody else is currently experiencing issues emailing sales invoices from MYOB?  I sent out a number of invoices yesterday (and included myself as a recipient) but to no avail.  On...
emailing
bruceV's avatar
bruceV
Experienced User

Yes, I have sent the same invoices since last night through to right now 6 times to my inbox. As I run three business names from my ABN I send them to the inbox then to the client. I cannot figure why MYOB won't send my invoices. I have shut down and rebooted many times and even updated MYOB. Worst software. I don't know how much longer I will stay with them as this has happened several times before where it doesn't work for days.

CTSLW's avatar
CTSLW
Experienced Cover User
3 days ago

I am currently on hold with support.  I'll let you know how I go.  It's super important our December invoices get sent ASAP.

  • bruceV's avatar
    bruceV
    Experienced User
    3 days ago

    Thank you. Can't believe they will actually speak with you. Hoping you get it sorted, and we do as well. 

    • CTSLW's avatar
      CTSLW
      Experienced Cover User
      3 days ago

      Apparently there is no issue. 

    • CTSLW's avatar
      CTSLW
      Experienced Cover User
      3 days ago

      I have sent an invoice to my personal address and received it.  So from what I can gather it's sending and receiving to same email that is causing the problem.  We have never had this issue before.  They still reckon it's just me though.

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