Forum Discussion

LJZ's avatar
LJZ
Experienced User
3 days ago

Sales invoices emailed from MYOB not reaching recipients

Just wondering if anybody else is currently experiencing issues emailing sales invoices from MYOB?  I sent out a number of invoices yesterday (and included myself as a recipient) but to no avail.  On...
emailing
DazzaM's avatar
DazzaM

We are experiencing the same issue and our security expert has formed the view that all emails from accountright@apps.myob.com are being marked by Microsoft as High Confidence Phish and being placed in Quarantine. In essence, every company that has high levels of cybersecurity in place will have emails from this address blocked. 

 

It seems this is due to a link that MYOB adds to every email that goes out from AccountRight:

 

 

NikkiAP's avatar
NikkiAP
Experienced Cover User
2 days ago

DazzaM - MYOB Support's response to sending then the quarantine message

 

 

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