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LJZ's avatar
LJZ
Experienced User
1 year ago

Sales invoices emailed from MYOB not reaching recipients

Just wondering if anybody else is currently experiencing issues emailing sales invoices from MYOB?  I sent out a number of invoices yesterday (and included myself as a recipient) but to no avail.  On...
emailing
NikkiAP's avatar
NikkiAP
Experienced Cover User
1 year ago

Steve-switch is your manager using Hotmail or Microsoft exchange? It's Microsoft which is quarantining the emails.

 

Steve-switch's avatar
Steve-switch
Experienced User
1 year ago

Hi NikkiAP. Thanks. I'll ask them asap. What should they do from their end depending on what they're using?

  • NikkiAP's avatar
    NikkiAP
    Experienced Cover User
    1 year ago

    If they have an IT department, ask them to whitelist [email protected]

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