Forum Discussion

LJZ's avatar
LJZ
Experienced User
1 year ago

Sales invoices emailed from MYOB not reaching recipients

Just wondering if anybody else is currently experiencing issues emailing sales invoices from MYOB?  I sent out a number of invoices yesterday (and included myself as a recipient) but to no avail.  On...
emailing
Shella_A's avatar
Shella_A
MYOB Moderator
1 year ago

Hi there SAMIDUQUE,

 

Sorry to hear you're having trouble with sending invoices. There aren't any reported issues at the moment. Please try sending the invoice using a default form first. This might be related to a customised form. If the problem persists, please submit a support ticket via this link and we'll look into it.

 

 

Regards,

Shella

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