Same invoice number for Every new invoice
Does anyone else have an issue where every new invoice has the same invoice number?
We are having to go in and manually change every invoice number as they are all defaulting to 2616.
Forum Discussion
1 Reply
Hey BronKroon78,
This usually happens when the auto‑numbering sequence slips out of order after invoices are deleted or entered at different times. The fix is simply to open the invoice, enter the number you want in the invoice number field, then record it. Sometimes AccountRight needs a few goes before it follows the new sequence, and jumping ahead to a future number can give it the nudge it needs. For example, if the last number in sequence was 100, the next number should be 101. If manually updating the number to this and recording it doesn’t make the next number 102, try jumping ahead to something like 120 and see if it picks up from there. If it still digs its heels in after all that, our team can help you sort it out so you’re not stuck editing every single invoice. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
