Ok thanks again
Hi FTA123
The emails would appear in the To be Emailed section only if the Delivery Status of the invoices is set to To be Emailed. If it's Already Printed or Sent, then there would be no invoices in that tab. If that is all correctly set up, please attach a screenshot of one invoice as an example and the Advanced Filters window on the Print/Email Invoices so we can investigate further. You're welcome to send these by Private Message if they contain any sensitive information.
Great! Thank you very much.
Is there a way to make the default for "Invoice Delivery Status" to be To Be Emailed?
Hi FTA123
The status can be set as default in the Selling Details of each customer's card file as shown:
However, please note that it would only take effect for future invoices. For all the invoices that have been already raised, you would have to change the status in the invoices itself.
Please let me know if you have any questions.
Thanks Komal
This will require going into each individual card.
Is there a setting where we can do it for ALL customer cards in one go?
Thanks again
