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CJBromley's avatar
CJBromley
User
3 years ago

Setting up email "Cannot load "MAPI32.dll"

I cant seem to send my clients invoices by email.

I get a message of - Cannot load "MAPI32.dll": Please install MAPI

when I try and send emails ??

 

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi CJBromley 

     

    Thanks for your post. We typically see that error if you're using AccountRight Classic (v19), this Help Article has full instructions to resolve the error: Error: "Cannot load MAPI32.dll" when emailing

     

    The Help Article, Email troubleshooting, has more information if you're using a different version of AccountRight.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.