Forum Discussion

BelASET39's avatar
BelASET39
Member
1 year ago

Statement Text VS Invoice Number

Hi Team! Our suppliers each have a description in the 'Statement Text' field of their payment information (this is often our business name or a customer number). It seems that when I make a payment t...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi BelASET39 ,

Are you still experiencing this issue? If so, I recommend trying our virtual assistant, MOCA. It's designed to dive deeper into issues like this. You can engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't provide the help you need, our live chat team is available to pick up where MOCA left off.

Regards,
Earl

BelASET39's avatar
BelASET39
Member
1 year ago

Thanks Earl! I appreciate the reply! I shall do that, cheers.

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