Forum Discussion

Jmarty's avatar
Jmarty
Member
2 years ago

Stop invoice reminders on Prepaid Invoices

I thought I read somewhere that invoice reminders are not sent for prepaid invoices. This does not seem to be the case as I received a rather back handed comment from a customer this morning regardin...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Jmarty

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

We know how frustrating it can be for your customers to receive an invoice reminder every now and then. You can always customise the invoice reminder to be sent only to specific customers. You can choose to send invoice reminders to specific customers. More information on how to do this is available in our Help Article: Setting up invoice reminders.

 

Let us know if you require further assistance with this.

 

Best regards,

Doreen

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