Forum Discussion

TraceyShenton's avatar
TraceyShenton
Experienced Partner
2 years ago

Supplier Default template not working in Send to Email from Transaction Window

We have set a default template in a supplier card to use a customised PO template.  When in the transaction window and we 'Send to Email' it will not pick up this template to email.  It defaults to t...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi TraceyShenton,

Thank you so much for your post and for the detailed information. I'm sorry to hear the issues you are having. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. To fix this, you may need to check and adjust your email settings. I would recommend on visiting this help article that has detailed information about:  Set the default forms to use when emailing or printing

Please do let me know how you go on this.
Regards,
Earl 

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