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vt12's avatar
vt12
Experienced Cover User
2 years ago
Solved

Supplier in credit but incorrect

Supplier #1 is in credit by $637.20 but the amount is not showing anywhere?  not as a credit amount on any invoice in 'all purchases' and the amount is the same amount that another supplier #2 has cr...
  • vt12's avatar
    vt12
    2 years ago

    I would put screen shots here but not appropriate... but PAY BILLS screen shot for Supplier #1 shows $637.20 allocated to the supplier #2. and payment amount is not correct as $637.20 was not part of the payment. 

    I have now deleted the payment and re-entered for the correct amount.  All appears ok now :)

vt12's avatar
vt12
Experienced Cover User
2 years ago

further info discovered today...

Supplier #1  payment made but has applied $637.20 to an invoice in supplier #2 ??? HOW???

so supplier #1 is in credit by $637.20

invoice in supplier #2 has payment allocated to it and not showing as owing now... :/

vt12's avatar
vt12
Experienced Cover User
2 years ago

I would put screen shots here but not appropriate... but PAY BILLS screen shot for Supplier #1 shows $637.20 allocated to the supplier #2. and payment amount is not correct as $637.20 was not part of the payment. 

I have now deleted the payment and re-entered for the correct amount.  All appears ok now :)

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