Forum Discussion

Helen_Keegan's avatar
Helen_Keegan
Experienced Cover User
2 months ago

Surcharge on Credit Card Payments

Hi   I have ticked for customer to pay the $0.25 surcharge when paying with Credit Card and it has worked fine, up till today.  I just had our customer pay like he does every week, and the $0.25c s...
Helen_Keegan's avatar
Helen_Keegan
Experienced Cover User
2 months ago

And yes, they are ticked as Tax Inclusive

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi Helen_Keegan,

    If you're still having this issue, our team will have a look at this on the backend. We recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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