Forum Discussion

Helen_Keegan's avatar
Helen_Keegan
Experienced Cover User
2 months ago

Surcharge on Credit Card Payments

Hi   I have ticked for customer to pay the $0.25 surcharge when paying with Credit Card and it has worked fine, up till today.  I just had our customer pay like he does every week, and the $0.25c s...
Helen_Keegan's avatar
Helen_Keegan
Experienced Cover User
2 months ago

And yes, they are ticked as Tax Inclusive

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi Helen_Keegan,

If you're still having this issue, our team will have a look at this on the backend. We recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.