Forum Discussion

Helen_Keegan's avatar
Helen_Keegan
Experienced Cover User
1 year ago

Surcharge on Credit Card Payments

Hi   I have ticked for customer to pay the $0.25 surcharge when paying with Credit Card and it has worked fine, up till today.  I just had our customer pay like he does every week, and the $0.25c s...
Helen_Keegan's avatar
Helen_Keegan
Experienced Cover User
1 year ago

And yes, they are ticked as Tax Inclusive

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi Helen_Keegan,

If you're still having this issue, our team will have a look at this on the backend. We recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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