Forum Discussion

andrew18's avatar
andrew18
Contributing User
3 years ago

Tax code not recognised between web and huxley version

I upload invoices by batch using the Huxley Sign-in method. If I need to amend these invoices, when I use the webpage I encounter an error saying Selected tax code does not exist. I have tried usin...
Melisa_D's avatar
Melisa_D
Former Staff

Hi andrew18, 

 

Thanks for your post. Can you please go to the Accounting tab > Manage linked accounts > Sales tab > Please tick 'I charge Freight on Sales' and set a linked account. Once you've done this can you save the invoice ? 

andrew18's avatar
andrew18
Contributing User
3 years ago

Hi Melisa

This only worked when I set the freight to an account on the very first invoice.

After that, the 2nd invoice I tried to save and duplicate did not allow me to save the duplicated invoice due to the tax code error.

I tried unlinking the freight account and setting it up again but the selected tax code error message came up again.

  • andrew18's avatar
    andrew18
    Contributing User
    3 years ago

    I think the invoice where it didn't save, did not have the tax set on the freight field. This is why it didn;t save I am assuming.

    But it was not visible for me to actually set a tax code for the freight field...

     

    • andrew18's avatar
      andrew18
      Contributing User
      3 years ago

      When I Save and duplicate an invoice in the web version, I do not have access to the Freight Tax code.

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        3 years ago

        Hi andrew18, 

         

        Sorry for the delay in my response. Is this only happening to transactions that are imported via Huxley sign in method you mentioned ? 

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