The Job Number and Sub-job Of values cannot be the same
Hi, I keep getting the above message when trying to update the linked customer in the job information page. Can you please help, thanks.
Forum Discussion
Hi Ida,
Thank you for your post. I'd like to extend you a warm welcome to the Community forum. I hope you find it a valuable resource.
Generally, this error message occurs if the job number and sub job fields have the same job number in the job information window. In your case, if there's no sub job number entered, I'll send you a private message to discuss and address your issue, and I may need to gather additional information to help you resolve this issue.
Please keep an eye on your Community forum inbox for the private message, and we'll continue to discuss this through that channel.
Cheers,
Princess
Hi Patto1,
Thank you for your post. We'd like to extend you a warm welcome to the Community forum. We hope you find it a valuable resource.
We’re sorry to hear that you're also having the same error message when trying to link the customer to the job number. We’ll also reach out to you via private message to discuss and address your issue, and we may need to gather additional information to help you resolve this issue.
Please keep an eye on your Community forum inbox for the private message you'll receive from us, and we'll continue to discuss this through that channel.
Cheers,
Princess
