Forum Discussion
Hi Lisa,
No, sales get allocated to one of the income accounts depending what trip this is and we use Job Codes. Rezdy has been set up as an asset account such as Paypal, Bank account etc. And yes, any payment received from Rezdy directly to the bank accounts gets recorded against Rezdy, so via bank feeds, receive money the full amount against Rezdy 11366 - commission $xx = $xx amount received into the bank account. Nothing against the cash sales that has been created on daily bases. I was told that I just pay that off at the time of entry - regardless of knowing if that amount was going to match what Rezdy payout. They then expect me to reconcile that like a bank account. Impossible. I have just tried your suggested method of adjusting the cash sales already entered against the amount received in the bank. In the bank feed I clicked Receive payments and bring up all the cash sales. I then went through the remittance and tried to best match it, but it is a nightmare still, but I feel like the correct revenue is reflected at least. But going forward let's say I would use the other suggestion - Rezdy Payout Excel Spreadsheet and enter the income retrospectively after receiving the payment, I come across a problem of not having the Paypal transactions included. Maybe I would just have to go through Paypal and enter that after, however we have these Job codes allocating income from different trips as the boss likes to see which venture is most profitable so I have to run those daily reports in Rezdy as they show not only what activity the income is coming from and allocating that to the correct income account and also I'm able to sort by all types of payments, (refunds, Paypal, Rezdy). Also the huge problem is that nobody has reconciled anything since June 2021 and Rezdy doesn't give you a statement so it's a bit hard to get the balances right. Hopefully you'll be able to find the best way going forward.
Thank you Lisa,
Monika
Are you able to private message me and attach some of the reports you are using so I can get my head around what you are working with?
I can try to formulate a way forward for you but I need to understand the processes
job classification is no problem
cheers
lisa
- Monicka113 years agoContributing User
Hi Lisa,
I'm not sure how to share privately. Sorry new to all this. :)
Thank you,
Monika
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.