TPAR report failed to lodge
Hi all, I am having trouble lodging my TPAR report with the ATO. The validation error that I am getting states: "Please contact your software developer. The file size is not a correct multiple of...
Forum Discussion
Hi Mark_F
Thank you for the post!
There are a couple of things that can produce that particular error. The first is that the Empdupe file has been opened and edited in another program, which upsets the formatting of the file. This would make the file unusable by the ATO for reporting purposes.
The other common cause comes from the address or company name fields. Specifically that there may be an illegal or invalid character entered into the fields. The illegal characters can be easily found by following the steps given below:
Open the file with Notepad++ instead of notepad by following the steps given below:
- Open the EMPDUPE file in notepad ++
- From the Search menu choose Find Characters in Range
- Select Non-ASCII Characters and click Find
Notepad ++ will then display where the invalid character is. - Click on the top of the notepad ++ application and the cursor will flash just after the invalid character. In the example below the invalid character is a SPACE.
- Repeat until all invalid characters are removed.
After this is done, you can fix the data in AccountRight and recreate the EMPDUPE file. Let us know how you go on.
